• 1. 1. INTRODUCTION
  2. 2. DEFINITIONS
  3. 3. APPLICABILITY OF AGREEMENTS
  4. 4. LEGAL LIMITATIONS ON USE OF THE WEBSITE OR SERVICE
  5. 5. ACCOUNT REGISTRATION
  6. 6. IDENTIFICATION AND YOUR ACCOUNT
  7. 7. PERSONS PROHIBITED FROM ESTABLISHING AN ACCOUNT
  8. 8. USE OF SERVICES
  9. 9. COPYRIGHT AND TRADEMARKS
  10. 10. ELECTRONIC PAYMENT SERVICE PROVIDER
  11. 11. BONUSES
  12. 12. VOLUNTARY ACCOUNT CLOSURE
  13. 13. DEPOSITS,CASH OUTS, PAYOUTS, AND WITHDRAWALS
  14. 14. TAXES
  15. 15. INACTIVE AND DORMANT ACCOUNTS
  16. 16. THIRD-PARTY CONTENT
  17. 17. ACCOUNT FOR YOUR SOLE USE
  18. 18. LIMITED LICENSE
  19. 19. GEOLOCATION SERVICES
  20. 20. ERRORS
  21. 21. SECURITY REVIEW
  22. 22. FORFEITURE AND ACCOUNT CLOSURE
  23. 23. INVOLUNTARY TERMINATION
  24. 24. COMPENSATION
  25. 25. RESPONSIBLE GAMING
  26. 26. SELF-EXCLUSION
  27. 27. THIRD PARTY WEBSITES
  28. 28. COMPLAINTS
  29. 29. LIMITATIONS AND EXCLUSIONS
  30. 30. INDEMNIFICATION
  31. 31. GOVERNING LAW
  32. 32. ARBITRATION
  33. 33. NO CLASS ACTIONS
  34. 34. ASSIGNMENT
  35. 35. THIRD PARTY RIGHTS
  36. 36. ENTIRE AGREEMENT, MODIFICATION, AND AMENDMENTS
  37. 37. ANTI-MONEY LAUNDERING REQUIREMENTS
  38. 38. SEVERABILITY
  39. 39. ENTIRE AGREEMENT AND ADMISSIBILITY
  40. 40. MISCELLANEOUS
  41. 41. ADDITIONAL TERMS FOR USE OF SERVICES

WELCOME TO BETSAFE!

IMPORTANT – PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCEPTING THE AGREEMENTS (AS DEFINED BELOW), THEN, PRINT OR SAVE THESE TERMS AND CONDITIONS OF SERVICE AND STORE THEM ALONG WITH ALL CONFIRMATION EMAILS, ADDITIONAL AND UPDATED TERMS, TRANSACTION DATA (INCLUDING DEPOSITS, WAGERS, AND WITHDRAWALS), GAMES AND PAYOUT METHODS RELATED TO YOUR USE OF THE PLATFORMS AND/OR SERVICES (AS EACH SUCH TERM IS DEFINED BELOW). PLEASE PRINT OR SAVE A COPY FOR YOUR RECORDS. THESE TERMS AND CONDITIONS OF SERVICE ARE SUBJECT TO CHANGE AT ANY TIME (AS SET FORTH BELOW). BY ACCEPTING THESE TERMS AND CONDITIONS OF SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND ACCEPT THE AGREEMENTS WITHOUT MODIFICATION. IF YOU DO NOT ACCEPT THE AGREEMENTS WITHOUT MODIFICATION, DO NOT ACCEPT THESE TERMS OF SERVICE AND DO NOT ACCESS OR USE THE SERVICES (AS DEFINED BELOW). IF YOU HAVE ANY QUESTIONS ABOUT THE AGREEMENTS, PLEASE SEEK INDEPENDENT LEGAL COUNSEL BEFORE AGREEING TO THESE TERMS AND CONDITIONS OF SERVICE OR ACCESSING OR USING THE SERVICES.

These Terms and Conditions (“Terms and Conditions”) along with all other documents where Your acceptance or acknowledgment is required constitute the Agreements (“Agreements”).

You accept the terms of this contract by selecting “register” or “I agree” during the account registration process or at any other time when those options appear during your use of the Website or Services (as those terms are defined in the Agreements). After You (as that term is defined in the Agreements) select “register” or “I agree” or when You use the Website or Services, a legally binding contract based on these Terms and Conditions is entered into between (a) You, the end user (“You” or “Your” as applicable) and (b) Betsson U.S. Corporation, Inc., d/b/a Betsafe, located at 1675 South State Street, Suite B, Dover, Delaware 19901 (hereinafter “Betsson US”, “Betsafe”, “We”, “Us”, or “Our” as appropriate).

These Agreements govern the use of the Website or Services in Colorado. These Agreements are separate and distinct from the policies that govern the online gaming services offered by Us or Our affiliates in other jurisdictions.

The Website and Services currently operate under Betsson U.S. Corporation, Inc., d/b/a Betsafe, an Internet Sports Betting Operator licensed in the state of Colorado and authorized to conduct Internet Sports Wagering in the state of Colorado.

These Agreements apply to Betsson U.S. Corporation, Inc., d/b/a Betsafe and any other online or mobile platform provided by Us (each individual site being a “Platform” and together the “Platforms”) on which You access Our betting, gaming, and wagering services (“Services”).

In the event that You have any complaints, claims, or disputes with regard to any outcome regarding the Services or any other activity performed by Us, You should immediately contact Us in accordance with Section 28, Complaints, below.

These Terms and Conditions together with the Privacy Policy, the Frequently Asked Questions, Standard Promotional Terms and Conditions, House Rules, and any other additional rules and terms published on the Platform or communicated to You that specifically relate to and govern any particular event, game, software, and/or promotion constitute a legally binding agreement between You and Us (“Agreements”). You should read all of these documents carefully as each document forms an integral party of the legally binding contract between You and Us. By selecting “register” or “I agree” and accepting these Terms and Conditions, or by using the Website or Services, You also acknowledge and accept these Agreements. Access to and use of the Website of Services is governed by these Agreements.

Additional and general rules for specific Wagering Events may be found in the information section of that Wagering Event.

Please note that these Terms and Conditions shall prevail in the event of any conflict between these Terms and Conditions and any of the rules for Wagering Events (unless otherwise stated in those rules) or other documents referred to in these Terms and Conditions.

In addition, please thoroughly review Our Privacy Policy which describes how We manage and protect Your personal information. By accepting these Terms and Conditions, You also acknowledge and accept the Privacy Policy. In the event of any conflict between the Agreements and the Privacy Policy, the Privacy Policy shall control.

“Abuse” includes but is not limited to: using multiple Accounts for any purpose; placing equal, low margin, offsetting, and/or zero value Wagers; placing Wagers in excess of the maximum Wager allowed for that Bonus; using Bonuses to place Wagers on excluded events; using Bonuses in practices constituting collusion under these Terms and Conditions; manipulation of software, exploitation of loopholes, or other actions that individually or in combination constitute cheating; or masking an IP address or using a VPN

“Account” shall mean Your relationship with Betsafe and includes, but is not limited to, Wagering activities, financial transactions, and administration.

“Account Balance” is (a) the sum of real money and winnings less (b) losses, previous Withdrawals, amounts forfeited, amounts reclaimed by Us, amounts returned for whatever reason to Your bank or other permissible funding source, and any other amounts returned or forfeited under the terms and conditions of these Agreements. Amounts seized from Your Account pursuant to any legally binding administrative or judicial order are also subtracted from Your Account.

“Agent” is any person or firm working on Our behalf at Our direction.

“Balance” means any amount in Your Account including real money and bonuses.

“Betsson” shall mean Betsafe or Betsson Group AB and any of its divisions, subsidiaries, or other entities under its control.

"Bonus" shall mean a promotional offer or tangible reward, including but not limited to: welcome offers, deposit bonuses, free bets, and safe bets. Bonus shall also include the promotion through which the Bonus is distributed.

“Customer Support” shall mean the function within Betsson that is responsible for responding to customer inquiries, complaints, and disputes.

“Deposit” shall mean an amount of real money transferred into a customer’s Account.

“Event” shall mean any activity, contest, or function included in the Catalogue of Eligible Events published by the Colorado Division of Gaming that is offered by Betsafe. An Event may also include specific actions or outcomes within or related to an Event.

“Irregular Play” shall mean a type of Bonus or wagering Abuse. With respect to Bonuses, Irregular Play includes, but is not limited to, low margin betting, equal betting, zero risk bets, or hedge betting. The following types of Wagers not using Bonuses are also considered irregular play: significant changes in Your Wagering activities to satisfy Wagering requirements for a Bonus following an increase in Your Account Balance; Wagering on events that do not contribute towards Wagering requirements; and short term, repetitive and/or unnecessary Deposits and Withdrawals for the purpose of receiving more Bonuses. Other actions at Our sole discretion may be deemed Irregular Play.

“Platform” the Website, software, operating systems, or other functions required to offer the Sportsbook to customers.

“Prohibited Participant” (a) Any person prohibited from gaming pursuant to applicable Colorado law and regulations including but not limited to those key employees of Betsson and Betsson employees prohibited from wagering in any casino, sports pool, or simulcasting facility in the State; (b) an employee of a supplier or vendor of Betsafe or another member of Betsson Group; (c) any individuals who have been banned from gaming activities on any Betsson Group platform or at any Betsson Group location; (d) any individuals who have been prohibited from gaming pursuant to any applicable laws, including individuals who have been “self-limited” or listed on any self-exclusion, disassociated persons, or similar list in Colorado including the Colorado Self-Exclusion List; (e) “prohibited persons” that are government officials or residents of certain embargoed countries and/or whose names are included on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List or a successor to such lists; (f) a person whose name appears on the exclusion list maintained by the master licensee with whom We have a contractual relationship to conduct sports betting; (g) any director, officer, owner or employee of Betsson; (h) a person who has access to non-public, confidential information held by Betsson; (i) a person who is an agent or proxy for any other person for the purpose making a Wager; (j) with respect to any Event, a person who holds a position of authority or influence sufficient to exert influence over the participants in the Event or related Event; (k) as it relates to any Event, a person with access to certain types of exclusive information related to the event overseen by that person’s sport’s governing body based on publicly available information or based on a list provided to us by that person's sport’s governing body through the Colorado Department of Revenue, Division of Gaming; (l) with respect to any Event, a person whose participation may undermine the integrity of any applicable Wager or sports event; and (m) persons who are under the age of 21.

“Services” shall mean Sportsbook where applicable.

“Sportsbook” shall mean those pages on the Website or Platform used to offer customers an opportunity to place Wagers on Events.

“Wager” shall mean any amount placed at risk on the outcome of an Event. Specific types of Wagers are described in the House Rules.

"Website" or “Site” shall mean www.betsafe.com, including any desktop, mobile, mobile application versions, and any subdomains of 'betsafe.com'.

“Winnings” shall mean any amount You receive in excess of a Wager. 

“Withdrawal” shall mean real money transferred out of Your Account at Your instruction.

By using the Website or Services and/or by acknowledging that You have read these Agreements when You register to join and/or selecting “Register” or “I agree” when You install any of the software relating to the Website or Services provided via the Platforms or when You register for Your Account, You agree to comply with these Agreements, and You acknowledge that Your failure to comply with these Agreements may result in disqualification, the closure of Your Account (see Section 22, Forfeiture and Account Closure and Section 23, Involuntary Termination, below), forfeiture of funds and/or legal action against You, as appropriate and as further specified in these Agreements. You acknowledge that if You accept these Agreements, We will start providing You with the benefit of the Website and Services immediately. Accordingly, if You accept these Agreements when registering for the Website and Services, You will not be able to cancel Your registration later, although You can terminate these Agreements and close Your Account in accordance with Section 12, Voluntary Account Closure below.

4.1 You may only use the Website or Services if You are 21 years of age or over and it is legal for You to do so under Colorado law. 

4.2 You may only use the Website or Services in your individual capacity. You may not register Your Account in the name of any other person or legal entity.

4.3 You may only access the Website or Services for Wagering within the state of Colorado.

4.4 You may not access the Website or Services if you are deemed a Prohibited Participant under Colorado laws and regulations.

4.5 You may not access the Website or Services if You are a government official or resident of certain embargoed countries, if Your name is included on the United States Department of the Treasury list of Specifically Designated Nationals, if Your name is on the United States Department of Commerce Denied Person’s List or Entity List, or if Your name is included on any similar or successor list.

4.6 Federal law prohibits and restricts wagering on the Internet (including, but not limited to, such prohibitions and restrictions set forth in 18 U.S.C. §§ 1084 et seq. (“The Wire Act”) and 31 U.S.C. §§ 5361 through 5367 (“UIGEA”). It is a federal offense for persons physically located outside of Colorado to engage in internet wagering through a Colorado casino or sports betting operator.

4.7 NOTE: IT IS YOUR SOLE RESPONSIBILITY TO DETERMINE IF YOU ARE ALLOWED TO USE THE WEBSITE OR SERVICES UNDER COLORADO LAW.  It is Your sole responsibility to ensure that at all times You comply with the laws that govern You and that You have the complete legal right to use the Website or Services. You acknowledge that underage gambling is illegal, and that it is a criminal offense to allow a person who is under the age of 21 to participate in Internet or mobile wagering on Wagering Events. Any use of the Website or Services is at Your sole option, discretion, and risk. By using the Website or Services, You acknowledge that You do not find the Services to be offensive, objectionable, unfair, or indecent in any way.

5.1 To use the Website and Services, You will first need to register and establish an Account with Us. You may access any of the Services from Your Account subject to limitations described in the Agreements. You are prohibited from allowing any other person to access or use Your Account.

5.2 When You open an Account with Us, You must choose a unique password. IT IS YOUR SOLE RESPONSIBILITY TO CREATE A PASSWORD THAT IS KNOWN ONLY TO YOU AND PROTECT THAT PASSWORD.

5.2.1 You agree to keep Your password secret and confidential and not to allow anyone else to use it.

5.3 You must provide the following information when You create and open Your Account:

5.3.1 Your full legal name.

5.3.2 Your current physical mailing address (You may not use a post office box or any other private mailbox service).

5.3.3 A valid e-mail address that belongs exclusively to You.

5.3.4 Your valid mobile telephone number. If the mobile telephone number You provide is not valid or does not belong to You, the SMS message allowing You to activate Your Account will not be received by You.

5.3.5 Your date of birth.

5.3.6 The last 4 digits of Your Social Security Number or Your complete Taxpayer Identification Number.

5.4 You shall ensure that the details provided when You register Your Account are accurate. It is Your sole responsibility to update any Account information previously provided as soon as possible. You can update Your Account information at any time by logging in and changing applicable account details, or through contacting Customer Support by mail, e-mail, or telephone. Please see the Privacy Policy for additional details about the information We collect and how that information is used, shared, and stored. You can also contact Customer Support directly for further information.

5.5 There are no charges to open Your Account. We are not a bank or depository institution, and no funds in Your Account from either Deposits or Winnings are insured by any government agency or publicly chartered deposit guaranty entity. All transactions in Your Account are in U.S. dollars. Balances in Your Account do not bear interest. Deposits into and Withdrawals from Your Account must be received from or paid to, respectively, a payment source for which You are the named Account owner in Your capacity as an individual. You may not use an account owned by a corporation, partnership, trust, or any other legal entity other than You as an individual to make a Deposit into or receive a Withdrawal from Your Account even if You are the sole owner or beneficiary of that account that is not in Your name as an individual.

5.5.1 You are liable for any fees, charges, or other administrative costs imposed by any bank, payment processor, or transaction service You have chosen to use for depositing funds into or withdrawing funds from Your Account. This includes but is not limited to charges, or other administrative costs related to Deposits and Withdrawals below any minimum amount selected by the bank, payment processor, or transaction service.

5.6 To place a sports bet or Wager, You must have a Balance in Your Account. You may fund Your Account from any of the following sources: (a) a depository account You own at a depository institution or bank; (b) Your credit or debit card which has been registered and verified pursuant to the requirements of the card issuer; (c) a reloadable prepaid card which has been verified as issued directly to You, in Your name, and is non-transferrable; (d) winnings from a previous Gaming Session; (e) adjustments credited to Your Account made by Us after documented notification to You; and (f) any other means approved by the Colorado Limited Gaming Control Commission.

Funds from the sources described in the preceding paragraph will be deposited into Your Account upon actual receipt of the funds by Us and/or Our agents, final settlement of any winnings from Wagering Events, and final approval of any adjustments credited to Your Account. Minimum and maximum limits may be applied to the payments into Your Account depending upon Your transaction and wagering history with Us, the funding method of the Account, and any other factors determined at Our sole discretion. For further details of Your current Deposit and Withdrawal options and any fees, please contact Customer Support.

Except for such lower limits as may be set forth in the specific terms applicable to certain products, there is no limit on the number or amounts of Deposits or Withdrawals You may make into or receive from Your Account. However, We reserve the right at our sole discretion to impose limits on Deposits and Withdrawals by amount and volume if We detect potential criminal, fraudulent, or other activity that violates the Agreements or Applicable Laws and Regulations. In the event that We determine or suspect that Your Deposit and Withdrawal activity may violate any Laws or Regulations or the terms of the Agreements We have the right to suspend or terminate Your Account at Our sole and final discretion. In the event that Your Account is suspended or terminated, We will refund any balance in Your Account in accordance with Our termination, refund, anti-money laundering, and any other policies that govern Withdrawals and payments from Your Account.

5.7 You may request Withdrawals from Your Account at any time provided all Deposits have been received and cleared, winnings settled, and adjustments finalized. Payment from Your Account will be made to the same account or source of funds used for Deposits into Your Account. If Deposits into Your Account have been made from multiple sources or Your funding accounts have changed, We will pay the requested Withdrawal in accordance with Our policies governing payments and anti-money laundering controls. We may elect at Our sole discretion not to process any Withdrawal requests for up to five (5) business days of Our receipt of the request. In addition, We may decline Your Withdrawal request if We believe in good faith that Your Account is associated with fraudulent or unlawful conduct, in which case we will notify You to the extent permitted by law that Your Account is under review. You will not be able to withdraw bonus Wagers according to Section 11, Bonuses, of these Terms and Conditions.

5.8 You may be required to download and install software in accordance with instructions on specified Platforms in order to use the Website and certain Services. It is Your sole responsibility that you install all required software or applications as described in the Platform, meet all system technical requirements, and have an appropriate Internet connection. We are not liable for any losses You incur as a result of Your failure to install any software as instructed on the Platform.

5.9 You will be able to access, view, and print Your Account statement on Our website. We strongly urge You to regularly review Your Account statement, save a copy of Your Account statement, and promptly report any errors to Us at the contact information provided on Our website.

6.1 The name You use to register Your Account must match Your true and legal name and identity, and the name on Your Account must match the name on the financial institution account, credit or debit card account, or any other account used as a funding source for Deposits into Your Account. You may not deposit money into Your Account from a source that does not show Your name as an owner.

6.2 We will verify Your identity and reserve the right to request any of the following to verify Your identity: (a) a valid passport or government issued identity card; (b) a photograph or other image of You holding Your valid passport or government issued identity card; (c) a third-party document with Your current address such as a bank statement or utility bill; or (d) any other document We determine is necessary to verify Your identity.

6.3 By accepting these Terms and Conditions, You also consent to Our verification of Your age and identity either by Us or by an independent contractor engaged by Us for the purpose of verifying Your identity, age, and other information required to comply with any laws or regulations concerning Your Account or Your transactions with Us. You also acknowledge that it is possible that any verifications associated with internet or mobile gaming We determine to perform may have a negative impact on Your credit report.

6.4 You may not register or hold more than one (1) Account in connection with Your use of Our Platform. We reserve the right to close Your Account(s) if You open multiple Accounts. Should we have reasonable grounds to believe that multiple Accounts have been opened with the intention to defraud Us or engage in any other form of illegal conduct or Abuse. We reserve the right to cancel any transaction related to the fraudulent or illegal activity.

6.5 If you lose Your email or password or believe that Your email or password has been compromised, You must contact Us immediately via Customer Support.

7.1 Prohibited Participants are not permitted to establish an internet or mobile gaming account or use, directly or indirectly, any of the Services other than as required in the course of their employment. You may not attempt to create an Account if You are a Prohibited Participant or assist other Prohibited Participants to use the Website or Services.

7.2 You acknowledge that a prohibited sports pool participant, including an owner, athlete, coach, referee, manager, handler, or athletic or horse trainer, or other person identified in applicable Colorado law and regulations, shall not be permitted to wager on any Event governed by the league or sport’s governing body with which they or You are affiliated. If You are any other employee of a sports governing body, or one of its member teams and not a prohibited sports pool participant, You shall register with the Colorado Division of Gaming prior to creating an Account and placing a Wager on an Event.

7.3 We are subject to the laws of the United States and the State of Colorado. Accordingly, We may not allow certain prohibited persons pursuant to applicable laws from using Our Website or Services. These persons include: government officials or residents of certain embargoed countries, terrorists, or drug traffickers whose names are published on lists maintained by the United States Department of the Treasury (“Exclusion List”). We will exclude or remove any person who is listed on such Exclusion Lists. You agree that You will take all reasonable efforts to prevent any person on an Exclusion List from using Our Website, Services, software, or Platforms.

7.4 If Betsson becomes aware that a Patron is a Prohibited Participant, any unsettled or open Wager will be cancelled immediately, and the amount wagered will be credited to the Patron’s Account.

8.1 Betsafe’s Services are intended solely for Your individual entertainment and recreation.

8.2 We reserve the right to suspend, modify, remove, and/or add to any of the Services (collectively, a “Change”) at Our discretion with immediate effect and without notice, so long as such Change does not affect pending play on the Website or Services. We will not be liable for the consequences of any such action.

8.3 Our House Rules govern Your wagering activities. We forbid the employment of all unfair practices, including Irregular Play, when using the Website or Services. We do this to protect Our customers and the integrity of the Website and Services. If any customer is found to be participating in any form of collusion or other activities that We consider at Our sole discretion to constitute cheating, that customer’s Account may be permanently closed. Any Balance is subject to forfeiture or withholding according to the terms of Section 22, Forfeiture and Account Closure.

8.4 We forbid the posting of any prohibited Third-Party Content on Our Platforms.

8.5 We reserve the right to suspend Your use of the Website or any of Our Services, Platforms, Events, or wagering functions from time to time for any reason or no reason.

8.6 No communication or information published on the Website is intended to constitute legal or tax advice, and We accept no liability for any reliance on such content. Please consult Your personal legal and tax advisors if You have any questions concerning Us, Our Website and Services, or the Wagering Events.

8.8 Your use of the Website or Services (including, for the avoidance of doubt, any intellectual property and/or services We license from a third party at any time that become part of the Website or Services) is for Your personal entertainment use on a single device only. You may not use the Website, Services, or any intellectual property contained therein for any commercial purpose.

8.9 By accessing Our Platforms, or using or attempting to use Our Website, Software, or Services, You certify, represent and warrant to us that (a) You are 21 years of age or older; (b) You are a legal resident of the United States or a non-resident alien legally present within the United States; (c) You are physically located in the state of Colorado while wagering; (d) all details provided by You to Us to create Your Account or use the Website or Services are true, current, correct, and complete; (e) You consent to the monitoring and recording by Us and/or any government entity with legal jurisdiction over Us of any wagering communications and geographic location information; and (f) you are not a Prohibited Participant.

8.10 To wager on the Website or Services offered by Us, you must be physically located in the state of Colorado. We may, at any time before or after You begin to use the Website or Services for wagering activity, be required to verify Your identity, age, or physical location. Failure to permit such verification in accordance with our prescribed methods therefore may lead to the suspension or termination of Your Account.

8.11 Once a Wager is placed, it may not be cancelled other than due to exceptional circumstances as set forth in the House Rules. If You believe that circumstances surrounding Your Wager justify cancellation and refund of the Wager, You must contact Customer Service immediately. Subject to the House Rules, under no circumstances will a Wager be cancelled and refunded after the completion of an Event.

8.12 If an Event is rescheduled, Your Wager is valid for the same Event at the new time. Please see House Rules for more information.

8.13 If an Event is cancelled for reasons beyond our control, we will credit Your Account with the amount of Your Wager subject to any other provisions in these Terms and Conditions. Please see House Rules for more information.

8.14 All Use of Services is subject to the House Rules which are incorporated by reference into these Terms and Conditions.

9.1 The terms Betsafe, and any other marks used by Us are the trademarks, service marks, and/or trade names of Betsson Group, including subsidiaries, associated companies, or licensors. Further, all other material used by Us, including but not limited to the software, images, pictures, graphics, photographs, animations, videos, music, audio, and text (and any intellectual property rights in and to any of the same) is owned by Us, Betsson Group, including subsidiaries, associated companies, or licensors and is protected by copyright and/or other intellectual property rights. You do not obtain any rights in such copyrighted material or trade or service marks and may not use them without Betsson Group’s prior written consent.

9.1 We are the sole owner of the trademark 'Betsafe' and the 'Betsafe' logo. Any unauthorized use of the 'Betsafe' trademark and the 'Betsafe' logo may result in prosecution.

9.2 Our website, co.betsafe.com, and/or any other subdomains constitute our uniform resource locator (“URL”). You agree not to use this URL on any other Website or digital platform that is part of Our Service without Our prior written consent. Links to the Website and any of the pages therein may not be included in any other website without our prior written consent.

9.3 We are the owner or the rightful licensee of the rights to the technology, software and business systems used within the Site.

9.4 The contents and structure of the Site pages are subject to copyright © and database right in the name of Betsson U.S. Corp. All rights reserved. The copyright in this Site including all text, graphics, code, files, and links belongs to us and the Site may not be reproduced, transmitted, or stored in whole or in part without our written consent. Your registration and use of the Site does not confer any rights whatsoever to the intellectual property contained in the Site.

9.5 You agree not to use any automatic or manual device to monitor our web pages or any content therein. Any unauthorized use or reproduction may be prosecuted.

In order to use the Website or Services, You will be required to send money to and may be required to receive money from Us. We may use third-party electronic payment processors and/or financial institutions (“PSPs”) to process such financial transactions. You irrevocably authorize Us, as necessary, to instruct such PSPs to handle Account Deposits and Withdrawals from Your Account and You irrevocably agree that We may give such instructions on Your behalf in accordance with Your requests as submitted using the relevant feature on Our Platforms. You irrevocably authorize Us to provide PSPs with Your personal and financial information for the sole purpose of processing a Deposit or Withdrawal transaction. You agree to be bound by the terms and conditions of use of each applicable PSP. In the event of conflict between these Agreements and the PSP’s terms and conditions, then these Agreements shall prevail.

In the event We use such PSPs and/or financial institutions to process payments made by and to You, or otherwise accept Your use of any particular payment method, in connection with Your use of the Website or Services, We shall have no responsibility for the acts or omissions of the third party providing such payment processing or payment method prior to Our receipt of funds or after We initiate a transfer of funds (as applicable). You agree that You shall look exclusively to the PSP of financial institution in the event of any payment processing or other payment method related disputes and not to Us. If You would like to request information regarding the PSPs used by Us, contact Customer Service.

11.1 Only one Bonus is available per person, family, household, address, e-mail address, credit card number, bank account, telephone number, computer or device, and IP address. Any attempt to circumvent this limitation may lead to the suspension or termination of Your Account.

11.2 "Welcome" Bonuses are only available to You if: (a) You are a new Patron who opened an account on the Website; (b) You have never previously registered an Account with Betsafe; (c) You have never previously received a welcome offer of any kind from Betsafe or Betsson; and (d) You receive a welcome offer only because You registered on the Website.

11.3 You must manually activate some of the Bonuses in Your Account after you log into Your Account and Deposit any funds required to access the Bonus. These Bonuses can only be activated when real money is available in Your Account. If You make any wagers with funds You have previously deposited into Your Account prior to claiming the Bonus, any of the funds lost as a result of those wagers cannot be used to activate the Bonus.

11.4 Bonus amounts received will be placed into a Bonus Balance separate from Your Cash Balance. When You claim a Bonus, the Bonus and all winnings generated from the Bonus will remain as Bonus money, and will not be available for Withdrawal until all wagering requirements for the Bonus have been met. Your Bonus balance will be available to withdraw only when you have met the Bonus promotion wagering requirements, that is, when the sum in your Bonus Balance linked to the active bonus will be transferred into Your Cash Balance.

11.5 Any wagering requirement for a Bonus must be completed within the specified time before any winnings from Wagers using that Bonus may be withdrawn. The wagering requirement for a Bonus is the total amount of wagers You must place before the Bonus and any accrued winnings are transferred into Your Cash Balance and can be withdrawn. The wagering requirements for each Bonus are set out in the specific terms for the Bonus and will be expressed as (1) a multiple of the Bonus amount or (2) the Bonus amount plus the Deposit amount. Bonus terms also include the time limit during which this amount must be wagered. Failure to meet the required wagering requirements and/or the forfeiture of an active Bonus for any reason will result in the forfeiture of all winnings attained throughout the wagering process that includes the Bonus. Any attempt to withdraw any funds or cash-out any placed bets prior to the complete fulfilment of the Bonus wagering terms, may result in the forfeiture of the Bonus and any winnings resulting from Wagers with the Bonus. System Wagers do not count towards the wagering requirements. Only Wagers that have been placed and settled during the Bonus period will satisfy wagering requirements for the Bonus offer. Any bets that are placed and settled outside this period will not count toward any wagering requirements for the Bonus.

11.6 At Our sole determination, Wagers placed on any event to eliminate risk will not satisfy the wagering requirements of a Bonus offer (e.g., betting on all possible outcomes or opposite sides of an event). Collusion with one or more other Patrons to eliminate any risk from the Wager placed may result in the suspension or termination of Your Account, forfeiture of the Bonus, cancellation of any Wagers You placed, and possibly the forfeiture of Deposits You have made into Your Account. See Section 22, Forfeiture and Account Closure, and Section 23, Involuntary Termination, for more information.

11.7 If a Bonus is used to place a Wager capable of guaranteeing or increasing Your probability of profiting from the Wager irrespective of the outcome (for example due to enhanced odds), and We have evidence or reasonable suspicion that You have used that Bonus to place a Wager or multiple Wagers (individually or in collusion with other Patrons) across any of the websites belonging to Betsson Group, then we may withdraw the Bonus and all winnings attributed to Your Wager(s) with that Bonus. We may also suspend or terminate Your Account and withhold all funds in Your Account at our absolute discretion. See Section 22, Forfeiture and Account Closure, and Section 23, Involuntary Termination, for more information.

11.8 If You cancel the Bonus, You will lose the Bonus and all winnings from Wagers placed using the Bonus.

11.9 We have the right to deny any patron a Bonus or alter or cancel the Bonus awarded if We determine at Our sole discretion that: (a) the Bonus is being abused which can mean but is not limited to Your use of promotional offers without risking Your funds; (b) technical issues related to the Bonus; or (c) a Bonus promotion cannot be conducted as planned.

11.10 We offer Bonus promotions in good faith to Patrons who use Our services for entertainment purposes. We reserve the right to cancel or remove a Patron’s access to Bonus promotions (including future Bonus promotions) in the event We suspect that a Patron has abused or violated the terms of a Bonus promotion. In the event of the abuse or violation of the terms of a Bonus promotion, we reserve the right to suspend or terminate Your Account immediately. If Your Account is terminated due to the abuse or violation of the terms of a Bonus promotion: (a) We are not liable to You for any losses from any Wagers you have placed; (b) We may not refund any balances in Your Account; and (c) we retain the right to withhold all winnings and any balances remaining in Your Account.

If we determine that You have abused or violated the terms of a Bonus Promotion, We reserve the right to take the following actions at Our sole discretion: (a) revoke and/or cancel any winnings attributable to the misuse of the Platform from Wagers placed using Bonus awards; (b) ban You from participation in any future Bonus promotions; and/or (c) terminate Your Account.

11.11 Bonus promotions are intended to enhance the recreational experience of Our Patrons and/or express Our appreciation to Our Patrons, and We reserve the right to restrict Your eligibility to participate in any or all or part of any Bonus promotion.

11.12 You may not withdraw winnings from Wagers placed with Bonus awards before any Deposit requirements stated in the Bonus terms and conditions have been satisfied.

11.13 Reserved.

11.14 If We determine that You have used any Bonus(es) awarded to You to engage in Irregular Play, We reserve the right to (a) disqualify you from participating in any Bonus promotion; (b) receiving any Bonuses; (c) withhold any and all Deposits or winnings; and (d) terminate or suspend Your Account.

11.15 Unless otherwise stated in terms of the Bonus promotion, Bonuses may only be used in Wagers for starting price and fixed odds Wagers. Bonuses may not be used for multiples, ante-post, or Tote Wagers. If multiples or combinations are part of a Bonus promotion, the Bonus shall only apply to the final winnings amount and not to the winnings of each leg.

11.16 Only one Bonus shall be granted per operation or transaction (e.g., bet, Deposit). If a Patron qualifies for multiple Bonuses, only the Bonus with the highest value shall be awarded.

11.17 All conditions, restrictions, and rules for a Bonus promotion will be contained in the terms and conditions for that Bonus promotion. In the event of a conflict between these Terms and Conditions and the terms and conditions for a specific Bonus promotion, the terms and conditions of that Bonus promotion shall apply.

11.18 Irregular Play may not be used to gain any benefits from the Bonus promotion beyond those benefits described in the terms and conditions of the Bonus promotion.

12.1 You may close Your Account at any time without any reason, by contacting Customer Support directly. 

12.2 Before Your Account closing can be finalized, You must cancel any existing Wagers that You have made and contact Customer Support to specifically request that Your Account be closed.

12.3 We will promptly transfer all funds from Your Account, after deducting any applicable Withdrawal charges, to bank account(s), debit or credit card(s), or any other payment options available (excluding cash), which belong solely to You and are in Your name. See Section 13, Deposits, Cash Outs, Pay Outs, and Withdrawals, for more information. Such transfers are subject to applicable laws and regulations.

12.5 If you are closing Your Account because you have a problem with gambling addiction, please refer to our responsible gaming rules.

12.6 You are solely responsible for all activity occurring on Your Account prior to the effective date of Your Account closure.termination of these Agreements or closure of Your Account will relieve You from any liability arising under these Agreements or otherwise prior to such Termination or closure.

13.1 After confirmation of the results of an Event, Winnings attributable to Your Wagers will be credited to Your Account. If We determine that Your Account was credited with winnings in error, We will deduct that amount from Your Account. If the balance in Your Account is less than the amount of winnings credited in error, You will be required to immediately pay the balance of the erroneous credit. This amount is a legal debt, and We will take any and all legal action necessary to recover this amount.

13.2 You may withdraw any amount up to the "Available to Bet" balance from Your Account by issuing a valid notice to us (“Notice of Withdrawal”). You may only issue a Notice for Withdrawal on the Website.

13.3 Payments will be made as soon as reasonably possible subject to internal processing and review. Additional delays in the distribution of payments may be due to enhanced security, compliance, and legal review undertaken by Us at Our sole discretion. We are not responsible for any delays in processing payments caused by PSPs or other third parties.

13.4 You may withdraw all Your funds only after You cancel all outstanding Wagers.

13.5 Funds You deposit into Your Account are only for the use of placing Wagers on Events offered on Our Website. If You have not placed Wagers in an amount equal to or greater than the amounts of Your Deposits and issue a Notice of Withdrawal, we may require you to Wager all or a portion of Your previous Deposit and/or charge a fee on the Withdrawal requested in accordance with our internal security processes and procedures. We reserve the right to reject a Withdrawal request, in whole or in part, if We suspect that funds withdrawn will be used in any fraudulent activities or to facilitate money laundering transactions.

13.5.1 Patrons may only use reloadable prepaid cards that have been verified as solely belonging to the Patron and if the reloadable prepaid card is nontransferable.

13.5.2 Deposits of cash or vouchers may only be made at a cashiering location approved by the Colorado Division of Gaming.

13.6 Prior to processing a Notice of Withdrawal, We may require You to verify Your identity by providing documentation such as a certified copy of a passport, government issued identity card, or similar document. You also consent to telephonic or video identity verification at Our sole discretion.

13.7 For Withdrawal using a credit, debit, or other payment card (“Card”), We reserve the right to require a certified copy of the front and back of the Card showing only the first 6 digits and the last 4 digits of the card and concealing the CVV/CVV2 number on the back of the card. The Card must be in Your name and match the name on Your Account.

13.8 There is no limit on the amount You may Withdraw from Your Account. However, We reserve the right at our sole discretion to impose limits on Withdrawals if We detect potential criminal, fraudulent, or other activity that violates the Agreements or Applicable Laws and Regulations.

13.9 All amounts withdrawn must be paid to the same payment source of Your Deposits unless You have received Our prior written consent. If the source of Your Deposit is no longer available to You, an alternative source for the payment of your Withdrawal may be used with Our permission and consistent with the Terms and Conditions of the Agreements, including but not limited to, Betsson Group’s Anti-Money Laundering Policy. If You have multiple payment sources for Your Deposits, We reserve the right to divide your Withdrawal between these payment sources at Our discretion and in accordance with anti-money laundering policies and regulations.

13.10 We reserve the right to require You to modify or cancel Your Withdrawal request in accordance with anti-money laundering polices and/or other applicable laws and regulations.

13.11 You are not entitled to any compensation for any reason in the event You or Betsafe cancels a Notice of Withdrawal and You place any Wager with funds in Your Account that were not withdrawn prior to cancellation of the Notice of Withdrawal.

13.12 We reserve the right to charge a reasonable administrative fee in the event that You issue more than 25 approved Notices of Withdrawal or payout requests during one (1) calendar month. This fee shall be 2% of the transaction value but no less than $5. It shall be charged on each Withdrawal following the 25th Withdrawal within each calendar month.

13.13 More information about Withdrawal methods is available under the "Withdrawal" pages of the Website. Withdrawal methods, average processing times, and applicable service fees are subject to change without notice.

13.14 If the source of Your Deposit reverses Your Deposit (“Chargeback”), We may take any or all of the following steps: (a) block or suspend Your Account; (b) initiate legal action; (c) notify You using Your contact information of the Chargeback; and (d) use the same payment method chosen by You for the Deposit to issue the chargeback. If we are unable to confirm Your identity and the payment method used to process the Chargeback, We will notify You two (2) times by email. We will also charge Your Account with an administrative fee of fifty ($50) dollars for each notification, which is subject to collection if not paid with funds in Your Account at the time or a new Deposit to Your Account. Note that Your Account may have a negative balance subject to repayment in the event of a Chargeback.

13.15 Cash-out, Payouts, and Withdrawals are subject to applicable tax reporting and withholding laws and regulations. Please see Section 14, Taxes, for details concerning tax reporting and withholding requirements that may apply to You.

13.15.1 Betsson will request Your full Social Security Number or Taxpayer Identification Number for Cash-outs, Payouts, and Withdrawals above $10,000. Refusal to provide this information is grounds for closure of Your Account at Betson's sole discretion.

13.16 Contact Customer Support to recover funds from closed, blocked, or excluded accounts.

14.1 By law, winnings of $600 or more on Wagers with odds of 300 to 1 or greater must be reported to the Internal Revenue Service (“IRS”) and the Colorado Department of Revenue.

14.2 Winnings of $5,000 or more on Wagers with odds of 300 to 1 or greater are subject to Federal and Colorado income tax withholding.

14.3 Winnings of $600 or more on Wagers with odds of 300 to 1 or greater are subject to Federal and Colorado income tax withholding if you are a Non-resident Alien of the United States or you do not provide Us with a valid United States Taxpayer Identification Number. You may provide and certify the validity of Your United States Taxpayer Identification Number on the Website.

14.4 Your Account information will show any amounts withheld from Your winnings pursuant to IRS or Colorado tax requirements.

14.5 If You receive winnings subject to IRS or Colorado tax reporting and/or withholding requirements, We are required to provide You with a Form W-2G reporting the amount of winnings and amount of tax withheld on at least an annual basis. BY CONSENTING TO THESE TERMS AND CONDITIONS OF SERVICE, YOU ALSO CONSENT TO RECEIVE THE FORM W-2G ELECTRONICALLY AT YOUR LAST KNOWN EMAIL ADDRESS.

14.6 You acknowledge that Betsafe does not provide any tax advice to You, and that any income tax obligations are Your sole responsibility.

14.7 In the event Betsson is notified by the IRS or Colorado Department of Revenue that You are under investigation for any civil or criminal violations of the United States or Colorado tax laws or regulations, We reserve the right to suspend or terminate Your Account immediately.  

14.8 You also acknowledge that Betsafe may be required by law or administrative or judicial order to provide the IRS or Colorado Department of Revenue with information about Your Account and that Betsafe has liability for any consequences that may result from compliance with those laws or administrative or judicial orders.

14.9 By agreeing to these Terms and Conditions and if You are a U.S. citizen or U.S. resident alien, You acknowledge and certify that the Social Security Number or Taxpayer Identification Number you provide to Us is correct, that You are not subject to backup withholding, and that You are a legal U.S. citizen or resident alien, under penalty of perjury.

14.10 Certain non-cash items You receive from Betsson may be subject to Federal and state taxes. These items include but are not limited to tickets awarded to Customers in promotional drawings and other non-cash items provided to You related to Your use of the Services but not received as the result of a Wager. You are solely responsible for any taxes imposed as a result of the receipt of these items. Betsson will value these items based on laws that apply. Any disagreement with the value used by Betsson may only be resolved in proceedings related to the tax imposed and not through legal proceedings against Betsson.

15.1 If You do not access Your Account by logging on to Your Account using Your email and password and either (a) place a real money wager on the Website or (b) make a real money Deposit into Your Account for a period of three (3) years, Your Account will be deemed dormant pursuant to Colorado Gaming Division rules.  

15.2 Once Your Account is deemed Dormant, We will close Your Account and report and deliver any Funds in Your Account to the office of the Colorado Department of Treasury in accordance with Colorado Revised Statute 38-13-201.

15.3 At least sixty (60) days prior to reporting and delivering the funds in Your Account to the Colorado Department of the Treasury as described in Section 15.2, We will contact You at Your last known email or physical address. We are not liable for any consequences that may result if We are unable to contact You due to Your failure to provide Us with a current and valid email or physical address.

16.1 Abusive or offensive language will not be tolerated on Our Website or other Platforms, whether in general, directed at other Patrons, or directed toward Betsafe and its employees and contractors. You are not entitled to make untrue and/or malicious and/or damaging comments regarding Betsafe, Betsson Group, or its operations in any media or forum.

16.2 In accordance with the terms of Our Third-Party Content Policy, We may reject or delete any text, files, images, photos, video, sounds, or any other materials (“Third-Party Content”) posted by You on the Website or other Betsson Group Platforms which in Our sole discretion breaches the terms of these Agreements.

16.3 Any violation of this policy may result in the removal of the Third-Party Content, suspension or termination of Your Account, and/or any other action, including civil and/or criminal action, We deem necessary to ensure compliance with this provision.

16.4 All Third-Party Content posted by You will be considered non-confidential and non-proprietary. By posting Third-Party Content, You grant us the right to use, reproduce, modify, display, and disclose it to third-parties. We are not responsible or liable to You or any third-party for the content, reliability, legality, appropriateness, or accuracy of any Third-Party Content. You will be solely liable for any damages, costs, or expenses arising out of or in connection with Your Third-Party Content.

17.1 You agree that Your Account is solely for Your use. You are strictly prohibited from allowing any other person to use Your Account. Whenever Your email, password, or biometric data are used to access the Website or Services, We presume that You are accessing the Website or Services as the rightful Account holder and that You have executed any transaction on the Website during the session accessed with Your email, password, or biometric data.

17.2 You are solely responsible for all activity that occurs on Your Account. In no event will We be liable for any loss You suffer as a result of any unauthorized use or misuse of Your login details. We shall not be required to maintain Account passwords. If You have lost Your Account email or password, You must contact Us immediately. We shall not be liable for any consequences if You misplace, lose, or forget your email or password.

18.1 We hereby grant You the limited, non-exclusive, non-transferable, non-sublicensable right to install and use the software We make available from the Platforms used to provide the Services (“Software”) and all content derived from the Software, including, but not limited to, the copyright and all other intellectual property rights therein, in connection with the Services in accordance with this Agreement. The Software is the valuable property of Betsson Group and/or its licensors. You obtain no rights to the Software except to use it in accordance with these Agreements. You must not: (a) copy, redistribute, publish, reverse engineer, decompile, disassemble, modify, translate, or make any attempt to access the source code to create derivative works of the source code, or otherwise; (b) sell, assign, sublicense, transfer, distribute, lease, or grant a security interest in the Software; (c) make the Software available to any third-party through a computer network or otherwise; (d) export the Software to any country (whether by physical or electronic means); or (e) use the Software in a manner prohibited by applicable laws, regulations, and/or this Agreement (“Prohibited Activities”).

You will be solely liable for any damages, costs, or expenses arising out of or in connection with the commission of any Prohibited Activity. You shall notify Us immediately upon becoming aware of the commission by any person of any Prohibited Activity and shall provide Us with reasonable assistance with any investigation conducted based on the information provided by You.

18.2 You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purpose, any portion of the Website, Platform, Services, or related software. This includes the use or access of the foregoing for reproduction or resale.

19.1 Real-money gaming on the Website and Services is only available to Patrons who are physically located within the state of Colorado. To confirm the location of the device You use to access the Website or Services, we use a third-party contractor that monitors IP addresses, Wi-Fi signals, cell phone tower locations, and other information to determine the location of the device during the time of the wagering activity. If any of the electronic information to verify the location of the device cannot be confirmed, You cannot use the Website or Services to place Wagers. We cannot guarantee that the location of Your device can be confirmed so that You can use the Website or Services. If We or Our third-party contractors cannot precisely track Your location for any reason, You may be prevented from accessing the Website or the Services. If You are using the Website or Services from a mobile device while traveling and You leave the state of Colorado, Your access to the Website or Services may cease, and Betsafe will not be liable for any consequences resulting from the interruption or cancellation of Your session. We are not liable for Your inability to access or use the Website or Services.

19.2 By registering to use the Services, You consent to the monitoring and recording by Us, Our third-party contractors, and/or the Colorado Division of Gaming of any wagering communications and geographic location information for the purpose of determining compliance with applicable laws and regulations.

19.3 Information obtained by Us or Our third-party contractors will be collected, utilized, and maintained in accordance with Our Privacy Policy. Please contact Us if You have any questions about geolocation services and their use.

You must inform Us as soon as You become aware of any errors with respect to Your Account or any calculations with respect to any Wager You have placed. In the event of any error related to a Wager or any system failure (defined as a divergence from the normal functioning of the logic for any reason whatsoever) that results in an error in any odds calculation, charges, fees, bonuses, pay out, or currency conversion (“Error”), We will seek to place all parties directly impacted by such Error in the position they were in prior to the occurrence of the Error. We reserve the right to declare null and void any Wagers that were the subject of such Error and to take any money from Your Account related to Wagers impacted by the Error. If there are insufficient funds in Your Account, You must pay Us any outstanding amount related to the Wager(s) subject to this Section 20. In all circumstances in which We determine that an Error has been used by the Patron to gain an unfair advantage in Our sole discretion, We reserve the right to suspend or terminate Your Account in accordance with the terms governing the Forfeiture and Closing of Accounts (Section 22, Forfeiture and Account Closure, and Section 23, Involuntary Termination).

We reserve the right to conduct a security review at any time to validate Your identity, age, registration data provided by You, verify Your use of the Services, verify Your compliance with the Agreements and Betsson Group policies, and verify that Your financial transactions are in accordance with these Agreements and Betsson Group policies. By consenting to these Terms and Conditions of Service, You authorize Us to use and disclose to any third-party We deem necessary to validate that Your use of the Website and Services is in accordance with these Agreements any information that You have provided to Us or should have provided to Us under these Agreements. You authorize Us at any time We deem necessary to order Your credit report and verify information about You against third-party databases. In addition, You agree to provide any information or documents We deem necessary at Our sole discretion to perform any security review.

22.1 WE RESERVE THE RIGHT, IN OUR ABSOLUTE AND SOLE DISCRETION, TO CLOSE YOUR ACCOUNT AND ANY OTHER ACCOUNT THAT YOU MAY HAVE WITH BETSSON GROUP AND WITH RESPECT TO YOUR USE OF THE WEBSITE OR SERVICES THAT SHARE THE PLATFORM, TO TERMINATE THESE AGREEMENTS, WITHHOLD YOUR ACCOUNT BALANCE, SUSPEND YOUR ACCOUNT, AND RECOVER FROM YOUR ACCOUNT THE AMOUNT OF ANY AFFECTED PAY OUTS, BONUSES, AND WINNINGS IF:

22.1.1 You are in material breach of any of these Agreements;

22.1.2 We become aware that You have used or attempted to use the Website or Services for the purposes of fraud, collusion (including in relation to chargebacks), or unlawful or improper activity (including without limitation any manipulation of any multi-currency facilities We offer or may offer);

22.1.3 We become aware that You have wagered on any other online gaming site and are suspect of fraud, collusion (including collusion related to chargebacks), or other unlawful or improper activity;

22.1.4 You have charged back or denied any of the purchases or Deposits that You made to Your Account;

22.1.5 You are the subject of voluntary or involuntary bankruptcy, administration, receivership, or insolvency proceedings in any jurisdiction inside or outside of the United States; or

22.1.6 Upon instruction of any law enforcement agency, financial regulator, or other regulatory body with jurisdiction over Betsson Group.

23.1 Except in those situations where the Agreement provides Betsson the right to terminate Your Account without any notice or immediate termination of Your Account is required by law, We reserve the right without limitation and at Our sole discretion to terminate Your Account and these Agreements by providing You with 10 days notice to either Your email or physical address that You have provided. We are not required to provide any reason for the termination of Your Account under this Section. Any balances in Your Account will be paid to You in accordance with Section 13, Deposits, Cash Outs, Pay Outs, and Withdrawals.

23.2 Termination of Your Account under this section renders all outstanding Wagers null and void.

YOU AGREE THAT YOU WILL ONLY USE THE SERVICES IN ACCORDANCE WITH THE TERMS AND CONDITIONS SET OUT IN THE AGREEMENTS. YOU WILL COMPENSATE US IN FULL FOR ANY LOSSES OR COSTS (INCLUDING REASONABLE ATTORNEY’S FEES) WHICH BETSSON GROUP MAY INCUR AS A RESULT OF YOUR BREACH OF ANY OF THESE AGREEMENTS.

25.1 You recognize that gambling can be addictive. If You need help to overcome any addiction to gambling, please follow this link to the responsible gaming page on the Website.

25.2 We provide a suite of tools including but not limited to session limits, Wager limits, and Self-Exclusion to help You engage in responsible gambling. You agree to always gamble responsibly. The process to self-exclude from Our Website and other operators’ websites is described in Section 26 of this Agreement.

25.2 You may impose the following limits on Your Account:

25.2.1 You may choose to limit Your maximum Deposits. This limit will automatically block any Deposits if the Deposit limit set for the selected time period has been exceeded.

25.2.2 A Deposit limit may only be increased after 24 hours. A Deposit limit may be decreased immediately.

25.2.3 You may limit the time of each session on Our Website. A message will appear during Your session displaying the session time limit You selected. You will automatically be logged out of Your session when the session time limit is reached.

25.2.4 A session time limit may only be increased after 24 hours. A session time limit may be decreased immediately.

25.2.5 You may choose to limit the amounts of Your Wagers. You may set a limit on the amount of each Wager You place, the amount that You Wager during a specific time period, or both. You may limit the amount of Your Wagers for a day, week, or month. If You reach Your Wager limit before the end of the time period chosen, You may not place a Wager until the end of that time period.

25.2.6 A Wager limit may only be increased after 24 hours. A Wager limit may be decreased immediately.

25.3 Any limits that You impose on Your Account will not override any more restrictive limitations imposed by Us. The limits imposed by Us will take priority.

25.4 If you are concerned that you may have a gambling problem now or in the future, we encourage you to take a Self-Assessment Test (Ferris & Wynne). Based on Your test result, consider activating the appropriate limits or self-exclusion options available, contact Customer Service, or seek independent professional assistance and advice.

25.5 WE ARE NOT PROFESSIONAL COUNSELORS OR MENTAL HEALTH PROFESSIONALS AND DO NOT PROVIDE OR RECOMMEND COUNSELING SERVICES.

26.1 You may choose to completely exclude yourself from gaming in Colorado, including Our Website by registering on the Colorado Self-Exclusion List either by clicking this text or entering https://sbg.colorado.gov/self-exclusion on your browser. You will find instructions and an online application form on this site.

26.2 During the self-exclusion period, You will not be able to open any account on the Website. When You initiate the self-exclusion period, You forfeit or revoke any entry into any competition or drawing which was entered into prior to the self-exclusion period. You also forfeit any unclaimed, unredeemed, or unused non-cash prizes or invitations granted to You or offered to You prior to the self-exclusion period. Tickets offered to You for an event scheduled to take place during the self-exclusion period will be cancelled.

26.3 During the self-exclusion period, You will not receive marketing information or personal messages from Betsafe. This allows You to assess your gambling behavior without the influence of gambling advertising.

26.4 Upon Your initiation of a Self-Exclusion period all open and unsettled wagers will be voided and amounts wagered will be returned to Your Account. For avoidance of doubt, You will not receive credit during a Self-Exclusion period for any winnings..

Links on Our Website or Platform to any third-party websites are solely for informational purposes. By including these links, We do not endorse or provided approval of the authors of this content or their products. We make no representations or warranties, express or implied, whatsoever about the information in this content. We also make no representations or warranties, express or implied, about the accuracy or completeness of any content contained on websites linked to Our Website or Platforms. Because We have no control over third-party websites and resources, You acknowledge and agree that We are not responsible for the information and contents of such third-party websites and do not endorse and are not responsible or liable for any content, statements, representations, advertising, products, services, or other materials on or available from such sites or resources. You further acknowledge and agree that We shall not be responsible or liable directly or indirectly, for any damage or loss caused or alleged to be caused in connection with Your use or reliance on any such content, information, goods, or services available on or through any such site or resource.

28.1 If You have any complaints about the Service(s), first please contact the Customer Services department by email at support-en@betsafe.com. If Your complaint is not resolved to Your satisfaction by the support team You may request secondary review by sending an email to csmanagement@betsafe.com. We will provide a final answer within 10 days of receipt of your communication. 

28.2 To ensure prompt attention to Your complaint, please provide Your full Account information and all relevant details concerning Your complaint.

28.3 COMPLAINTS SUBMITTED MORE THAN SIX (6) MOTNTHS AFTER A TRANSCATION, PAYMENT, AND/OR SETTLEMENT WILL NOT BE CONSIDERED.

28.4 You agree that when you contact Us, You will not make statements which are (a) sexually explicit or grossly offensive; (b) use derogatory terms and/or incite hatred; or (c) abusive, defamatory, or otherwise harass, threaten, or cause distress or inconvenience to our support agents.

28.5 We record or keep copies of all communications between You and Our support agents. We may notify regulatory authorities of complaints, in accordance with applicable law and regulations, and provide them with any information related thereto.

28.6 Our decision concerning any complaint is final.

29.1 WE PROVIDE THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND RELATING TO THE SERVICES AND THE SOFTWARE, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SITE WILL BE WITHOUT ERROR OR INVULNERABLE TO VIRUSES, WORMS, OR OTHER HARMFUL SOFTWARE OR HARDWARE. YOU HEREBY ACKNOWLEDGE THAT THE SITE MAY NOT BE AVAILABLE DUE TO ANY NUMBER OF FACTORS INCLUDING, WITHOUT LIMITATION, SCHEDULED OR UNSCHEDULED PERIODIC SYSTEM MAINTENANCE, ACTS OF GOD, UNAUTHORIZED ACCESS, VIRUSES, DENIAL OF SERVICE OR OTHER ATTACKS, TECHNICAL FAILURE OF THE SITE, TELECOMMUNICATIONS INFRASTRUCTURE, OR DISRUPTION, AND THEREFORE WE EXPRESSLY DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY REGARDING SITE USE AND/OR AVAILABILITY, ACCESSIBILITY, SECURITY OR PERFORMANCE CAUSED BY SUCH FACTORS.

29.2 YOUR ACCESS TO THE PLATFORMS, DOWNLOAD OF ANY SOFTWARE RELATING TO THE SERVICES FROM THE PLATFORMS AND USE OF THE SERVICES OR ANY INFORMATION WE MAY PROVIDE IN CONNECTION WITH YOUR USE OF THE SERVICES IS AT YOUR SOLE OPTION, DISCRETION, AND RISK. WE SHALL NOT BE LIABLE FOR ANY MALFUNCTIONS OF THE COMPUTER PROGRAMS RELATING TO THE SERVICES WE MAKE AVAILABLE FROM THE PLATFORMS, ERRORS AS DESCRIBED IN SECTION 20, ERRORS, BUGS, OR VIRUSES RESULTING IN LOST DATA OR ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT, MOBILE PHONE, OR MOBILE DEVICE, OR SOFTWARE. FURTHERMORE, WE SHALL NOT BE LIABLE FOR ANY ATTEMPTS BY YOU TO USE THE SERVICES BY METHODS, MEANS, OR WAYS NOT INTENDED BY US. WE ARE NOT REQUIRED TO PROVIDE REDUNDANT OR BACKUP NETWORKS AND/OR SYSTEMS. MALFUNCTION VOIDS ALL PAYS.

29.3 BETSSON GROUP, INCLUDING ITS OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE FOR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM OR IN ANY WAY CONNECTED WITH YOUR USE OR ANY THIRD PARTY’S USE OF THE SOFTWARE OR THE SERVICES, WHETHER DIRECT OR INDIRECT, INCLUDING WITHOUT LIMITATION, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT LIMITED TO, LOSS OF USE DAMAGES, ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THE SOFTWARE OR THE SERVICES, DAMAGE FOR, BUSINESS LOSSES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, PROFITS (INCLUDING LOSS OF OR FAILURE TO RECEIVE ANTICIPATED WINNINGS), REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION, OR BUSINESS INTERRUPTION OR ANY OTHER PECUNIARY OR CONSEQUENTIAL LOSS (EVEN WHERE WE HAVE BEEN NOTIFIED BY YOU OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE) ARISING OUT OF THESE AGREEMENTS OR YOUR USE OF THE SERVICES.

29.4 BETSSON GROUP SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS MADE BY YOUR INTERNET SERVICE PROVIDER, ELECTRONIC PAYMENT SERVICE PROVIDER OR PSP, PAYMENT PROCESSOR, FINANCIAL INSTITUTION, OR ANY OTHER THIRD PARTY WITH WHOM YOU HAVE CONTRACTED TO GAIN ACCESS TO THE SERVER THAT HOSTS THE SITE, TO RECEIVE FUNDS FROM US OR YOUR ONLINE GAMING ACCOUNT, OR TO PROVIDE PAYMENT PROCESSING OR OTHER SERVICES.

29.5 YOU AGREE NOT TO USE ANY FORM OF BOTS OR ARTIFICIAL INTELLIGENCE (AI) PATRONS DURING ONLINE SESSIONS.

29.6 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR BETSSON GROUP OR THROUGH OR FROM THE WEBSITE OR SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATE IN THIS AGREEMENT.

29.7 NEITHER WE NOR BETSSON GROUP AS A WHOLE SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION TO, SUSPENSION OF, OR DISCONTINUANCE OF THE SOFTWARE OR THE SERVICES.

29.8 NEITHER WE NOR BETSSON GROUP SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY ERRORS OR OMISSIONS RELATING TO PAY PROCESSING BY A THIRD-PARTY ELECTRONIC PAYMENT SERVICE PROVIDER OR FINANCIAL INSTITUTION.

29.9 NOTHING IN THESE AGREEMENTS WILL OPERATE SO AS TO EXCLUDE ANY LIABILITY WE MAY HAVE IN RESPSECT OF EITHER FRAUD, OR DEATH, OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.

You agree to indemnify, defend, and hold Us, Betsafe, and Our and Betsson Group’s directors, officers, employees, agents, and other partners harmless from and against any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of Your use of the Website, Software, or Services, your connection to the Platform, Website, or Services, Your violation of the Agreements, or Your infringement of any intellectual property or other right of any other person or entity.

These Agreements, and all claims or causes of action (whether in contract, tort, or statute) that may be based upon, arise out of, or relate to this Agreement, or the negotiation, execution, or performance of this Agreement (including any claim or cause of action based upon, arising out of, or related to any representation or warranty made in or in connection with this Agreement or as an inducement to enter into this Agreement), shall be governed by, and enforced in accordance with, the internal laws of the State of Colorado, including its statutes of limitations.

Disputes arising from these Term and Conditions or the Agreements are not subject to arbitration.

YOU MAY ONLY RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A PURPORTED CLASS OR REPRESENTATIVE OF A CLASS ACTION.

34.1 We reserve the right to transfer, assign, sublicense, or pledge these Agreements in whole or in part to any person without Your consent and without notice, provided that any such assignment will be on the same terms and or terms that are no less advantageous to You.

34.2 You may not assign, sublicense, or otherwise transfer in any manner whatsoever any of your rights or obligations under these Agreements. You may not pledge Your Account to any other person or convey a third-party interest in Your Account to any other person.

35.1 Except insofar as these Agreements expressly provide that a third party may in their own right enforce a term of these Agreements, a person who is not a party to these Agreements has no right under any law or statute to rely upon or enforce any term of these Agreements, but this does not affect any right or remedy of a third party that exists or is available other than under law or statute.

35.2 For avoidance of doubt, each member of Betsson Group is an intended third-party beneficiary of these Agreements.

You fully understand and agree to be bound by these Agreements and as modified and/or amended by Us from time to time. We may amend these Agreements at any time notifying You either by email, by physical mail, or by publishing the modified Agreement(s) on the relevant page of the Website or Platform or any place through which You access the Website or Services. Any such modification will take effect once accepted by You. If any modification is unacceptable to You, Your only recourse is to terminate these Agreements and close Your Account pursuant to Section 12 above. Your continued use of the Website or Services following notification will be deemed binding acceptance of the modification. For changes deemed non-material and approved by the Colorado Division of Gaming or any other government entity with jurisdiction over Betsson, an acknowledgment is not required, and Your continued access or use of the Services following any amendments to the Agreements constitutes Your acceptance of the Agreements as amended. It is Your sole responsibility to review the Agreements and any revisions thereto each time You use the Website or Services.

37.1 As an internet sports betting operator we must comply with the Bank Secrecy Act, 31 U.S.C. § 5311 et seq., other laws intended to prevent financial crime, implementing regulations, judicial decisions, and administrative guidance (“AML Laws and Regulations”). Pursuant to the requirements of these AML Laws and Regulations, We shall check all transactions and report any suspicious transaction to the government entities in the United States and any other jurisdiction with the power to enforce AML Laws and Regulations that apply to Your Account and Your relationship with Betsson.

37.2 If You become aware of any suspicious activity relating to any of the sporting events offered on the Site, You must report this activity to Us immediately by sending an email to the following address: support-en@betsafe.com.

37.3 We may suspend, block, or close Your Account and withhold funds in accordance with AML Laws and regulations.

If any provision of these Agreements is held to be illegal or unenforceable, such provision shall be severed from these Agreements and all other provisions shall remain in force unaffected by such severance.

39.1 The Terms and Conditions and all documents integrated therein constitute the entire agreement between us with respect to this Website, Our Services, and Our Platform, and, except in the case of fraud, overrule all prior communication and proposals, whether electronic, oral, or written, between us.

39.2 A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings.

40.1 Licenses. As required by Colorado law, You are notified that We are licensed and regulated in the State of Colorado as an Internet Sports Betting Operator by the Colorado State Division of Gaming under license number 94607181. Our license was issued by the Colorado State Division of Gaming on 12/17/2020.

40.2 Registered Address. Betsson U.S. Corporation is registered in the state of Delaware, and its registered address is 1675 South State Street Suite B, Dover, Delaware, 19901.  

40.3 Time Zone. Any references to time unless otherwise specified are to United States Mountain Time Zone.

40.4 Unless otherwise defined in this Agreement, terms defined in this Agreement shall have the same meaning as defined in the Colorado Sports Betting Rules, 1 Code Colo. Regs. § 207-2-1 et seq., if defined in those rules.

41.1 You agree to the terms of the House Rules which are part of these Agreements and incorporated by reference.

41.2 By agreeing to these Terms and Conditions, You acknowledge that You have read and accept Our Privacy Statement. You can read our Privacy Statement here.